Who can wear hair extensions?
Anyone can wear hair extensions. Make sure to choose extensions and method of install that suits your style and hair.
What is the difference between 140 g and 280 g Clip-in Extensions?
Medium 140 g set is ideal for fine to medium hair, Delux 280 g set works best for medium to thick hair.
Medium 140 g is 50 cm (20") Long.
Delux 280 is 60 cm (24") Long.
If you are looking for bigger and longer hair, go with Delux set. ;)
What is virgin hair?
Virgin hair is chemically unprocessed human hair, which is collected from a single donor. It is free from dyes, perms, bleaches and hard washes. The hair comes in natural black/brown.
What is the difference between Clip-in Extensions and Virgin hair
Virgin hair is chemically unprocessed human hair, which is collected from a single donor.
Clip-in Extensions has been chemically processed to create the different colors.
What is remy hair?
In Remy hair, hair cuticles are kept intac and all hair strands follow the same direction and are the same length. This means the hair remains softer and silkier longer.
What kind of hair do you use?
We only use the finest quality human hair which has been carefully and ethically sourced.
How do I know which color to choose?
How long can I wear my extensions?
We would recommend keeping your virgin extensions in for up to 3 months at a time (depending on method of install used).
We don't recommend sleeping with you clip-in extensions.
How long will my extensions last?
Our virgin hair can last for up to 24 months depending on maintenance. Clip-in Extensions can last you up to 15 months. For maximum longevity please treat your extensions with care and avoid vigorous brushing or using excessive heat.
MAINTENANCE AND CARE
How do I wash and condition my hair extensions?
Wash your extensions in warm water with a moisturizing shampoo. The hair should be treated delicately without vigorous rubbing and brushing. Always follow up with a moisturizing conditioner. Click here for more info
What products should I use on my hair extensions?
Moisturizing products are recommended. Try your best to avoid using hair sprays and gels , they can dry the hair out.
Can I color my extensions?
Dyeing your clip-in extensions may lead to shortening the lifespan of your hair if not done correctly. We don't recommend lightening or using any bleaching on Clip-in Extensions.
Virgin hair takes coloring much better, but excessive bleaching is not recommended as this will dry out the hair and reduce the longevity of use.
Please keep in mind, that if you chosen to dye your hair, it is done at your own risk.
Can I use styling tools on my extensions?
How should I store my hair extensions when I’m not wearing them?
We recommend keeping your extensions in the supplied packaging.
SHIPPING AND DELIVERY
What is the shipping cost?
All prices on the website include FREE standard shipping worldwide.
How long does shipping take?
It will take 1-2 business days to process your order, regardless of the shipping option selected. We ship Monday through Friday, excluding weekends and holidays. We do NOT ship orders the same day. Allow up to 2 business days for orders to process.
Where do you ship from?
We ship both nationally to Finland and internationally to Europe, North America and Canada. We also ship to countries in Africa, South America, The Caribbean and Australia. If you are not sure whether we deliver direct to your country, please send us an email at firstname.lastname@example.org
My payment won't go through?
What is your returns policy?
Our policy lasts 14 days. If 14 days have gone by since your purchase, we can’t offer you a refund or exchange.
To be eligible for a return or exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging.