WE SHIP WORLDWIDE FOR FREE!

  • MY CART    0

    Your cart is currently empty.

FAQs

Hair Extensions

Who can wear hair extensions?

Anyone can wear hair extensions. Make sure to choose extensions and method of install that  suits your style and hair.


What is the difference between 140 g and 280 g Clip-in Extensions?

Medium 140 g set is ideal for  fine to medium hair, Delux 280 g set works best for medium to thick hair.

Medium 140 g is 50 cm (20") Long.

Delux 280 is 60 cm (24") Long.

If you are looking for bigger and longer hair, go with Delux set. ;)


What is virgin hair?

Virgin hair is chemically unprocessed human hair, which is collected from a single donor. It is free from dyes, perms, bleaches and hard washes. The hair comes in natural black/brown.


What is the difference between Clip-in Extensions and Virgin hair

Virgin hair is chemically unprocessed human hair, which is collected from a single donor.

Clip-in Extensions has been chemically processed to create the different colors.

 

What is remy hair?

In Remy hair, hair cuticles are kept intac and all hair strands  follow the same direction and are the same length. This means the hair remains softer and silkier longer.

 

What kind of hair do you use?

We only use the finest quality human hair which has been carefully and ethically sourced.

 

How do I know which color to choose?

If you are unsure on which color will match you, feel free to send us pictures of your hair taken outside in natural light to info@nevabeauty we will help you to finde the right color.

 


How long can I wear my extensions?

We would recommend keeping your virgin extensions in for up to 3 months at a time (depending on method of install used).

We don't recommend sleeping with you clip-in extensions.


How long will my extensions last?

Our virgin hair can last for up to 24 months depending on maintenance. Clip-in Extensions can last you up to 15 months. For maximum longevity please treat your extensions with care and avoid vigorous brushing or using excessive heat.

 

MAINTENANCE AND CARE

How do I wash and condition my hair extensions?

Wash your extensions in warm water with a moisturizing shampoo. The hair should be treated delicately without vigorous rubbing and brushing. Always follow up with a moisturizing conditioner. Click here for more info

 

What products should I use on my hair extensions?

Moisturizing products are recommended. Try your best to avoid using hair sprays and gels , they can dry the hair out.


Can I color my extensions?

Dyeing your clip-in extensions  may lead to shortening the lifespan of your hair if not done correctly. We don't recommend lightening or using any bleaching on Clip-in Extensions.

Virgin hair takes coloring much better, but excessive bleaching is not recommended as this will dry out the hair and reduce the longevity of use.


Please keep in mind, that if you chosen to dye your hair, it is done at your own risk.

Can I use styling tools on my extensions?

Yes! We  recommend using a heat protectant spray.

How should I store my hair extensions when I’m not wearing them?

We recommend keeping your extensions in the supplied packaging.

 

SHIPPING AND DELIVERY

What is the shipping cost?

All prices on the website include FREE standard shipping worldwide.

How long does shipping take?

It will take 1-2 business days to process your order, regardless of the shipping option selected. We ship Monday through Friday, excluding weekends and holidays. We do NOT ship orders the same day. Allow up to 2 business days for orders to process.

Estimated deliver time:
Europe 3-5 Bussiness Days
United States 5-15 Bussiness Day
International 6-20 Bussiness Day

Where do you ship from?

Our shipping facility is currently located in Helsinki, Finland.

 

Where do you ship to?

 

We ship both nationally to Finland and internationally to Europe, North America and Canada. We also ship to countries in Africa, South America, The Caribbean and Australia. If you are not sure whether we deliver direct to your country, please send us an email at info@nevabeauty.com

 

My payment won't go through?

Try to use a different browser, this tends to be the solution. If you are still experiencing issues, feel free to contact us at info@nevabeauty.com

RETURNS

What is your returns policy?

Our policy lasts 14 days. If 14 days have gone by since your purchase, we can’t offer you a refund or exchange.

To be eligible for a return or exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging. 

Read more...

 

Search our store